When you’re dealing with costly, unexpected downtime – no matter what the reason – you need a partner that prioritizes and actively prepares for emergencies.
That’s Binkelman. Here are a few reasons you should call us.
We define an emergency as any scenario in which a customer’s production process stops because of unexpected downtime. A recent example: a fire at a customer’s facility damaged several conveyors. Our team came into the shop that same day (a Sunday), cut and slit four conveyor belts and delivered them within three hours of the customer’s initial call.
We know that most emergencies involve conveyor belts and pulleys, bearings, gearboxes and/or motors, so we make sure we have quick access to all those parts and that we have the experts standing by to install them.
At the start of each year, we publish an internal on-call schedule, assigning a point person to cover each of the 52 weeks. When an emergency call comes in, the point can quickly source the needed products – if they’re not already in one of our warehouses – and put the repair process in motion.
Yes, we work quickly to fix emergencies, but we’ve also joined with leading manufacturers to apply technology and smart solutions to proactive equipment maintenance. We’re working to be able to alert a company’s maintenance team about potential equipment failures well before they happen.
At Binkelman, we approach our customers’ emergencies with a team philosophy. All of our employees are willing to pitch in to make sure you get back up and running and that we exceed your expectations.
Contact your Binkelman Account Rep for more details.
