Customer Service Representative

Binkelman is looking for an experienced, dependable, detail-oriented Customer Service Representative to work in a fast-paced, fun environment.

To apply, please email your resume and a letter of interest to careers@binkelman.com.

Locations

Primary Duties

Acts as the first line of contact for responding to any type of customer inquiry
Provide timely and accurate information to all requests internally and externally
Determine customer requirements and expectations and suggest specific products and solutions
Suggest alternate products based on cost, availability or specifications
Partner with the outside sales team to meet and exceed customer’s expectations
Contribute ideas and improvements to better the organization
Work closely with suppliers to maintain good working relationships
Participate in product and business training sessions.
Answer customer and supplier telephone inquiries

Skills Required

Prior experience with experience with bearing, power transmission, conveyor belting and/or fluid power products preferred
Excellent communication, cooperation, and coordination with team members, vendors, internal and external customers
Mechanical and mathematical aptitude
Strong note taking ability
Ability to work in a fast-paced, changing and challenging atmosphere
Outstanding attention to detail; ability to multitask and prioritize work
Excellent oral and written communication skills
Strong working knowledge of Microsoft Office suite (Excel, Outlook and Word)

Details